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I sent my mortgage payment check in several days before it was due. 10 days after I sent it the check was submitted to my bank account for payment. Payment was made. One week later I received a phone call informing me that Resurgent had not received payment. I...
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Anonymous
frostjack

I suggest you complain with the following agencies. I did. The more people complain the more attention we will get to put this business out of business. http://www.consumerfin...

#472543
Reply to reviews
I received a letter in December 2013 stating that Resurgent had opened a homeowner insurance policy on my property. I received a bill in the amount of $3844.85 for two homeowner insurance policies on my home. The insurance premium that Resurgent opened was $2986.00....
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Anonymous
me too

The past year I have same frustration with Resurgent mortgage company. They screwed up my ACH withdraw several months, I called to have it fixed, but it took them 4 months to ...

Anonymous
frostjack

I complained to the following agencies. I was told Freddie Mae owns the loan. Can you believe that, a government agency. We need to let them know what a bad company this is. P...

#471793
Reply to reviews
I made a mistake to refinance with this company and it has been a headache ever since!! When you pay your mortgage on time, you don't except to get a letter in the mail that you are behind on your payment. Then you have to call them and stay on hold forever. So I sent...
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Anonymous
Anonymous

You can file a complaint with the Consumer Financial Protection Bureau. I have attached their website: http://www.consumerfinance.gov/complaint/I too have filed a complaint. R...

Anonymous
frostjack

I complained to the following agencies. I was told Freddie Mae owns the loan. Can you believe that, a government agency. We need to let them know what a bad company this is. P...

#470635
Reply to reviews
I have applied for a modification with Resurgent. I do have a HUD counselor assisting me in the process. Resurgent sent me a letter telling me that they had offered me a modification and that I didn't comply with it and it was not null and void. The problem is,...
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Anonymous
Foreclosure Attorney

The joke is that you're dealing with a HUD counselor, majority of my clients realize that hiring professional help is the way out. 99% of my clients have either tried on thei...

#469956
Reply to reviews
Same dance different song as from what I've read on here already. This company is terrible. The customer service is non-existent. My Insurance (2 polices) were not paid, neither were my taxes. Calling this company is useless unless you have an hour to be on hold. ...
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Anonymous
frost jack

The same happened to me. I complained to the following agencies.http://www.consumerfinance.gov/Complaint/Better Business Bureau of Upstate South Carolina (Greenville, SC) 408 ...

Anonymous
Jason

Same thing with Me. They paid my Homeowners insurance 10 days late.

#469744
Reply to reviews
Our home insurance was never paid from July 2013. After 2 months of calling and submitting bills we cannot get anywhere. Every phone call we are told it is being paid. Today we called and they can no longer find our account with our Social Security Number. We are...
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Anonymous
frostjack

I complained to the following agencies. I was told Freddie Mae owns the loan. Can you believe that, a government agency. We need to let them know what a bad company this is. P...

#469046
Reply to reviews
My mortgage was also sold to Resurgent from Selene. It's been a disaster ever since. It's almost as if this company has an intitutional policy of being dishonest. As a result of their incompetence we lost our home insurance due to non-payment (even though I had been...
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Anonymous
Anonymous

I would love to help file a class action suit against this company. I think they are incompetent, dishonest, and a consumer is at risk of losing insurance, home, and more by e...

Anonymous
Anonymous

Thanks for this info. I was with Selene too and it has been a nightmare. I received a letter of being late and it took them 90 days to reply so I have documentation I wasn't l...

#468519
Reply to reviews
This company is the WORST! Where do I even begin? Mortgage was sold to them & it has been nothing but problems. My bank sent the first payment directly which they deny even receiving. They claim to have paid my homeowners insurance but my insurance company (that...
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Anonymous
Anonymous

You can file a complaint with the Consumer Financial Protection Bureau. I have attached their website: http://www.consumerfinance.gov/complaint/I too have filed a complaint. R...

#467638
Reply to reviews
I too was the victim of the sale of my mortgage from Selene to Resurgent. I was notified by my insurance agent that my home wind insurance was not paid and cancelled. I called Resurgent and was told they were waiting on paperwork from my agent. Called my agent who...
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ssiegel95
ssiegel95

Are there any lawyers out there willing to take on a class action suite against Resurgent? I've never sued anyone in my life and generally perfer non-litigious approaches to r...

#467526
Reply to reviews
I have received repeated letters saying that Resurgent Mortgaged has not received my insurance declaration page. I sent several copies and then I received notice they took out insurance at triple the price in my name. This company is terrible, unprofessional, and...
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Anonymous
frostjack

I complained to the following agencies. I was told Freddie Mae owns the loan. Can you believe that, a government agency. We need to let them know what a bad company this is. P...

#466606
Reply to reviews